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Contact Amazon France Customer Service

How to Reach a Person at Amazon France

Verified Contact Information
  • +3 315 660 2600

Customer Service:

  • +3 314 617 1000

Media:

  • +3 380 094 7715
    Press Inquiries
Send Message

Customer Service:

primary@amazon.fr

Investors/ Franchising:

amazon-ir@amazon.com

Jobs/ Career:

recruiting-feedback@amazon.com

Legal:

eu-privacy@amazon.fr
Privacy Inquiries

Media:

press@amazon.fr
Press Inquiries

Amazon France Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Amazon France Phone Number
+3 315 660 2600
Average Hold Time
Less than 1 minute
Average Calls duration
6 minutes
Most Popular Amazon France Email Address
primary@amazon.fr
Amazon France Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
View full overview

How to Contact Amazon France?

How to Contact Amazon France?

Amazon France's customer service phone number is 3 315 660 2600. The telephone number provides clients with information about the availability of items, quality, ordering process and other issues related to the purchasing. To tackle the technical or other types of problems, call Amazon France Phone Number 3 314 617 1000. The customer care department will provide you in the live mode with information related to the problem and advice on the instructions to overcome the issue. In case of any media-related questions, call 3 380 094 7715.

To get in touch with the Amazon France customer service in written form via email, send a message to primary@amazon.fr. The support members process the letters on a first-come-order basis. The Amazon France email gives the chance to describe the details of the request, attach the relevant documents and indicate the way you want to receive the response. You can send different types of requests.

The Amazon France address of the corporate office is 67 Boulevard du General Leclerc Clichy, Ile-De-France 92110 France. This is the Amazon customer service address, which you can use to engage with different departments of the company and report about the problems. The corporate office places all divisions of the entity which are taking care of the governing decisions.

Amazon France website offers online chat support. It is operated by the AI bot, which generates the answers in the automatic mode. Click the icon of the Amazon France live chat, fill in your name and write the question you have. When you have deeper issues, turn to the support manager via the customer care phone number.

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Contact Information

Amazon France Website:

Amazon France Help Center:

Corporate Office Address:

Amazon EU SARL
67 Boulevard du General Leclerc
Clichy, Ile-De-France 92110
France

Summary of Amazon France Customer Service Calls

2.7K TOTAL
CALLS
05:31 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Amazon France?

Shipping and Delivery Question:

  • “Where is my order? Not delivered at home but at a collection place?”
  • “Our order was delivered to a collection place not our house at 6 Rue de Vernet. 66820. Where is the collection place for us?”
  • “Undelivered package”

Account Question:

  • “Not able to login account”
  • “Amazon compte subscription blocked”
  • “Amazon is taking money from my account without my intention”

Payments and Charges Question:

  • “Fraude”
  • “Unauthorized debits”
  • “Digital payment”

Product/ Service Question:

  • “To order a SIM card indépendance of the existing operators.”
  • “Faulty product”
  • “Faulty order”

Request for Information Question:

  • “Request to cancel order”
  • “About my order”
  • “I want to talk about delivery”

Return/ Replace Question:

  • “Return items”
  • “Return phone”
  • “Return of item”

Activation/ Cancellation Question:

  • “Amazon Renew: My Chromebook stopped working”
  • “My orders are being canceled”
  • “Cancel order”

Refund Question:

  • “Only recorded half of my refund.”
  • “I refond and item so I need to be refund”
  • “I bought something on since on Sunday have not see any refund so i can ysed the money to order another one”

Cards Question:

  • “My bank cards are being refused on all orders”
  • “Problem on Kindle with my late wife's card”
  • “Amazon card”

Staff Question:

  • “Talk to customer service”
  • “For off service”
  • “Customer service”

Website/ Application Question:

  • “Commande sur le site de livraison finale depuis mardi toujours aucune livraison pouvez-vous m’envoyer le nom du transporteur merci ou faire accélérer la livraison”
  • “Let site me sit de modifier mon mode de paiement ce quer j’ai fait plusieurs, mais a charque dois cea me rede man der de modifier. Jutilise les memes carted qu’auparavant.”
  • “Problème de commande sur le site”

Employment Question:

  • “For New job”

Other Question:

  • “Faire marcher la garantie de produit acheté”
  • “Payement”
  • “Problème retour”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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